Sublyst

Student Housing & Marketplace Platform

📧 Contact Support

Need Help? We're Here for You!

Email: sublyst@gmail.com
Response Time: Within 24 hours
Support Hours: Monday - Friday, 9 AM - 6 PM EST

When contacting support, please include:

🏠 About Sublyst

Sublyst is a comprehensive platform designed specifically for students to find housing, sublease properties, and buy/sell marketplace items. Our mission is to make student life easier by connecting students with trusted housing options and essential items.

🏡 Property Listings

Find and list student housing, apartments, and sublease opportunities

🛍️ Marketplace

Buy and sell textbooks, furniture, electronics, and other student essentials

💬 Messaging

Connect directly with property owners and sellers through secure in-app messaging

📍 Location-Based

Discover nearby listings and opportunities relevant to your campus

❓ Frequently Asked Questions

How do I create an account?
You can sign up using your email address or Google account. Simply open the app, tap "Register" and follow the prompts. Email verification may be required.
How do I post a property listing?
Navigate to the Properties tab, tap the "+" button, fill in the property details, add photos, and submit. Your listing will be reviewed and published within 24 hours.
How do I list items on the marketplace?
Go to the Marketplace section, tap "Create Listing", add item details and photos, set your price, and publish. Buyers can then message you directly through the app.
Is messaging secure and private?
Yes, all messages are encrypted and private. You can communicate safely with other users without sharing personal contact information until you're ready.
How do I enable push notifications?
When you first open the app, you'll be prompted to allow notifications. You can also enable them later in your device's Settings > Notifications > Sublyst.
Can I edit or delete my listings?
Yes, you can edit or delete your listings anytime. Go to your profile, find your listing, and use the edit or delete options.
How do I report inappropriate content or users?
You can report any listing or user by tapping the "Report" button or contacting our support team. We take safety seriously and will investigate promptly.
How do I delete my account?
To delete your account and all associated data, please contact our support team at sublyst@gmail.com. We'll process your request within 48 hours.
Why can't I see my location-based listings?
Make sure location services are enabled for Sublyst in your device settings. Go to Settings > Privacy & Security > Location Services > Sublyst and select "While Using App" or "Always".
App crashes or won't load - what should I do?
Try closing and reopening the app, ensure you have the latest version, restart your device, and check your internet connection. If issues persist, contact support with your device details.

📱 Technical Requirements

iOS: Requires iOS 12.0 or later

Permissions: Camera (for photos), Location (for nearby listings), Notifications (for messages)

Internet: Active internet connection required

Storage: Approximately 50MB of device storage

📋 Privacy & Safety

Your privacy and safety are our top priorities. We:

  • Never share your personal information without permission
  • Use secure, encrypted communication for all messages
  • Moderate content to ensure a safe community
  • Provide easy reporting tools for inappropriate behavior
  • Comply with all applicable privacy laws and regulations

For detailed information, please review our Privacy Policy and Terms of Service.

📜 Legal Documents

Please review our legal documents for complete information about how we handle your data and our terms of service:

📋 Privacy Policy 📝 Terms of Service

© 2024 Sublyst. All rights reserved.

Making student life easier, one connection at a time.